Austin Air Companie Blog : Posts Tagged ‘technical ac problems’

Air Conditioning Problems

Monday, May 1st, 2017

Air Conditioning Problems Katy, Texas

The single most common reason why my AC company exists. It seems that everyone chases around after that perfect elusive brand that is without worry of breakage. The gimmick of all gimmicks… an Air Conditioner that never breaks down. Every AC brand breaks down. So what can you do? You must find someone you trust in the area in which you live. This is not a do it yourself business.

Repair Any AC Brand*

I’m in the AC business. My business only exceeds by being able to fix or repair any Air Conditioning brand, sure I design systems & install them too, but that is only a small portion of my business, many people would rather live by mistake then to do what is deemed by me as doing it right. If you live within my service area of Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas and you call me it is unlikely I will ask you what brand of air conditioning equipment you have. [*Some limitations or restrictions may apply.]

Why does this matter? Because I want to fill you in on a topic that is often used by salesmen in general to sell you new equipment and more importantly a brand that is ‘supposedly’ better than what you have. I have given this the term that I call ‘brand bashing’. Your unit broke down so it is inferior to the brand I carry.

Watch this video embedded below for further understanding of this topic: (note this blog was updated March 25, 2019 video added)

How convenient. Comparing a new machine to one that is broken? Are people really this naive? Not you… You wouldn’t be reading this / watching videos about such topics would you?

Manufacturer’s of Air Conditioning Systems

Did you know that there are only 7 manufacturers of Air Conditioning and Heating equipment? But there are a plethora of different brands and even more in differences of models among those brands? You wouldn’t be able to use them all in your lifetime. So you are going to pick one model of these based on a NAME? Hello? Do you see a problem with that?

Ok, so let’s name them shall we? (in no particular order)

York

Carrier

Trane

Ruud

Lennox

Goodman

NorTek

I bet you recognize a few of those names. Those are the manufacturer’s. They are the one’s responsible for all brands, makes and models available today in the Air Conditioning and Heating market. Now let me make your head spin a little and name some off brands that just pop into my head that are also made from the same manufacturer’s I just named above in no particular order….

Generic Air Conditioning Brands

Rheem, Ducane, Heil, Tempstar, Ameristar, Payne, Bryant, Amana, American Standard, Arco Aire, Grand Aire, Maytag, Gibson, Frigid Aire, Aire Flo, Armstrong, Day n Night, GMC, Daikin, Comfort Maker, Cobra, Coleman, Whirl Pool, Kenmore

There could be a few more but even my head is hurting after all of that. So what’s my point?

Easy really. If there was ONE. Just one perfect brand among 7 different manufacturer’s then why are there so many? It is like anything else you buy.

But you know what I often hear in the field? Oh, I’ll buy anything but brand xyz?

Which brings me to another point… If I go to a home that already has the common preferred brand and it’s broken, there is no fan fare about brand. Realization of a gimmick is different from impression of something that is advertised as being better. When in fact it is not. They all break.

I Need An Air Conditioning Solution

So then what is the solution? Me. Certainly this won’t help you if you are outside of my service area. But if anything this gives you clues as to who you need to search for in your area. Someone like me.

Your other option is to look extensively at the maintenance AC men of the world and throw the dice. (You see the tune up ads everywhere you look right?) You may get lucky, you may waste a lot of time, energy and possibly money. There’s about a 40% chance you will find anyone really that good in larger companies and the face they send you will likely differ every time you call which will only decrease the odds out of your favor further.

If you call me on the other hand… it is me who will come to your home. Have you ever heard the phrase ‘Too many cooks in the kitchen spoil the broth?’ Well can you imagine what this does to your poor AC system?

Put the trust of your HVAC system in the hands of a pro (one pro) and don’t look back. ( I am a licensed HVAC contractor a technician in this state is merely registered with the state and must work under the supervision of a licensed HVAC contractor.)

Your comfort is my business and my job. That is a tough order to fill right? If it’s not a tough order to fill then you probably have a lot of time to waste and love being uncomfortable in your own home huh?

The truth doesn’t pay like a flashy gimmick seems to. Ah the world we live in. You’re smarter than all that nonsense or you wouldn’t be here. It is by no accident that my company comes highly rated. If the AC brands I installed were inferior how could my ratings as a company be that high?

If my work wasn’t that good how is it that I answer my own phone?

If my work wasn’t that good how is it that more than 50% of the calls I receive are repaired within 3 hours of receiving the call?

If I wasn’t the one doing the work and typing this how could I say the above comments?

Try me and you’ll find out what many of your neighbors already know.

Clearly anyone can brag on themselves on the internet, but my goal is to inform you here. This doesn’t mean I never make a mistake, but the odds of such are quite low and many times I catch the mistake before it becomes evident to you.

Thank you for visiting me today. I hope your day is comfortable – My business is Service & Comfort, as service is a part of comfort. It is my opinion you can’t have one without the other.

About the author of this blog:

My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with over 20 years experience in Air Conditioning and Heating Systems. I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

Austin Air Companie

832.475.6895

“Your home comfort from A to Z”

Air Conditioning | Controls | Heating | Zoning

For more information you can always visit me on my main website @

www.austinairco.com

Better Service. Done Right. On Time. Guaranteed.

Tags: AC electrical problems, AC is broken, AC not working, AC repair Cypress, AC repair Katy Texas, AC repair Richmond Texas, I need an AC pro, My AC does not cool right, technical ac problems
Posted in AC problems, AC Repair, Air Conditioning, Air Conditioning Pro, Air Conditioning Repair, Air Conditioning Specialist, Home Improvement, HVAC Contractor, HVAC service provider, noisy air conditioner, Professional AC Repair, R22 Freon Problems, Uncategorized | Comments Off on Air Conditioning Problems

Air Conditioning Service

Tuesday, August 16th, 2016

Air conditioning repairs, AC service or new AC equipment installations require the magical little word called ‘SERVICE‘. Without that word you’re in big trouble if a problem develops with your AC system. What does that word mean to you?

This little word ‘service‘ is what in many ways separates one AC company from another. Now all things aside some people view service differently than others. Maybe due to household schedules or whatever. However, your AC system whether new, a few years old or even a decade old or older can break down at any time. Brand of the equipment doesn’t matter all that much in most cases.

Weekend, Night time, Holiday, etc. An air conditioner doesn’t know time like you or me. So why is this important?

If you buy a new HVAC system and it breaks down, your best option to repair it is thru your installing HVAC contractor, because this is who you bought the system thru. It would be a ‘HUGE’ conflict of interest to let another HVAC contractor repair your HVAC system that was installed by another.

If your HVAC system is older and out of the manufacture warranty envelope then it only matters to what degree you trust the HVAC provider that you are calling.

Any HVAC company you use should be licensed and insured and the license number should be displayed on all invoices, advertisements and both sides of the front quarter panel of the service vehicle that comes to your home. (This is Texas law.)

HVAC System Problems & Conflicts of Interest

So why then is this a conflict of interest to have Company ‘B’ work on a new HVAC system installed by Company ‘A’?

Because lets say you have two companies without mentioning names… you have company ‘A’ and company ‘B’. Company ‘A’ installed your new HVAC system.

Your new AC system is now broken and you call ‘A’ but they are closed, don’t answer their phone, goes to voice mail or maybe after hours call service in which you sit on hold for who knows how long only to be told after waiting on hold –that an on call person will call you back in some cases hours later. Say What?

So you think… not clearly due to the excess heat in your house, that you’ll just call another company that services HVAC equipment. Company ‘B’ answers the phone not realizing they are a 3rd party to your otherwise inoperable dilemma. Say they come out diagnose the system for you, charge for labor and other things not covered by your manufacture warranty. They leave, the system works for awhile then breaks down again.

You now decide to call company ‘A’ back. After investigating the system Company ‘A’ determines someone else has been working on it and decides to take the brash approach of denying a warranty claim on your otherwise new AC system. You are in a bad position to say the least.

Unresolved AC Technical Problems

Another common scenario to this is Company ‘A’ the installing company of your new or fairly new HVAC system is called back during normal business hours, they make a repair to the AC unit under warranty terms of the installation charge for labor or whatever charges aren’t covered by the warranty of the AC system.

The AC system works for awhile and then breaks again OR the AC system doesn’t work at all still or worse than before. Part of the reason some of these HVAC companies exist is to replace HVAC systems with no service or technical department to repair the systems they sell. A good deal is a bad deal in short order.

Sometimes they may brag about how many HVAC systems they have installed. But they never mention how many of them they still service? You see the problem with that? QUALITY over quantity OR QUANTITY over quality. Which would you want?

A parts changer is defined as changing parts without proving the part has actually failed. A guess is a guess. Guessing will not fix or repair too many air conditioning systems. Believe it or not you will pay for it one way or another. Why not do it right the first time?

Katy, Texas Licensed HVAC Contractor

This is what I am (Licensed HVAC Contractor), you can’t run a HVAC company in Texas (legally) by any other means. If you hire someone working under another license (commonly AC Technician) your recourse for AC problems that develop with your system goes thru them. If it is a ‘side job’ installed by a technician it is unlikely the warranty covering that system is worth the paper it’s printed on.

I take the HVAC contractor thing to the next level in that I do all my own HVAC installations and AC repairs. I don’t use Technicians, Subs or Installers. I have found I can offer much better quality when I’m fully involved in any project whether it is repair, replace or SERVICE! (It is actually me writing this blog – Ray Austin. No one can be me, but me.) Subscribe to my You Tube Channel here.

Side Job AC Installations Warranty Void By Manufacturer

There are little disclaimers within the warranty limitations that protect manufacturer’s from unlicensed, unskilled people from selling, installing and or servicing equipment.

Improper installation is not warrantable just as much as purchasing equipment over the internet. If you have to resort to such methods imagine how much trouble you are going to have if your AC equipment fails unexpectedly?

Side jobs are done in cash. A technician doing a side job doesn’t want any documentation because if his boss finds out he faces immediate termination from his regular job. You can’t hide a side job from a licensed HVAC contractor. If you don’t have any documentation of installation how do you expect to be covered by a Manufacture Warranty?

Every piece of AC equipment made has unique model number and serial numbers that are attached to the HVAC license that bought it. If there was no HVAC license present at the time of sale, the warranty is virtually worthless in most cases. A technician license is not a valid license in and of itself. In Texas, a valid HVAC contractor license is gold in color, a technician license is white. A technician license is merely a registration with the state. Send in your $20 and boom! You are now a AC technician too? Ironically it doesn’t mean much without EPA certification. The more you read here, the more you will learn.

No Licensed HVAC contractor worth their ‘salt’ is going to warranty or install an air conditioner that you bought over the internet. You buy it, you install it and warranty it yourself.

A new AC system install a few years old with problems and you’re calling a HVAC contractor that didn’t install it? What do you suppose this Licensed AC Contractor is going to think when he sees the equipment in question?

Why aren’t you calling the HVAC contractor who installed it?

Just for fun, I’ll tell you a few likely titles of this made for home movie:
“NO WAY OUT!”
“That’s Going To Cost You”
“No Where To Hide”

Professional AC Repairs

This Air Conditioning blog is designed to help you make wise decisions when it comes to your choices regarding comfort decisions for your home. I hope you attained this information before making a costly mistake.

All is not lost, costly mistakes are lessons, provided you learn from them and don’t repeat them. An HVAC system is, by a national average, a 15 year appliance and in some cases can last even longer when installation and maintenance is done properly and adequately. Notice I didn’t mention a brand name here, brand bashing is not professionalism by any stretch of the imagination.

Nothing is perfect in an imperfect world. AC Equipment that I’ve installed myself has failure rates within the warranty period that run in a tight range of 2-3% annually. Most HVAC companies have new equipment failure rates often 8 times or higher than this figure. In some cases this may be due to a lack of maintenance by home owner, improper installation, improper diagnosis or out right incompetence. Please choose your HVAC contractor carefully and wisely.

Thank you for visiting with me today. I hope your day is comfortable!

About the author of this blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with over 20 years experience in Air Conditioning and Heating Systems. I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

Austin Air Companie
832.475.6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

For more information on AC & Heating
for your home visit me at my main website @